Live Assistance allows you to chat with a professional leasing agent in real time. Available from 8:00 a.m. to 5:00 p.m. EST, Monday to Fridays, using your Web browser. This means that there are no delays in getting the help you need. To chat, simply click on a Live Assistance  icon and a small window will pop upon your screen. After a moment, a representative will introduce him- or herself. Type in your question, hit the Submit button and begin your conversation. Remember, unlike email, there are no delays with live chat, so you receive an immediate answer.   What is Live Assistance?

Sample Consumer Leasing Form

Vehicle lessors are required by federal law to provide you with leasing information on a form like this. 
This sample is for a closed-end lease--the most common type of lease.  An open-end lease has slightly different requirements.

Click on any circled number below for further information.

Lessors are also required to tell you about:

• fees, taxes, and insurance requirements
• standards for wear and use, maintenance responsibilities, and warranties
• early termination charges, security interests, and late payment charges
• your option to purchase the vehicle

This information, along with other important details, may be in other places in your lease agreement, so be sure to read it carefully.

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